Author: CARLILE, Pamela

Respectful Communication Flowchart
Staff member to Staff member

Another staff member has acted in a way that impacts on you negatively or there is a situation that has a negative impact on you.

Prepare your script:
*What is this discussion about?
*Specifically describe what happened or is happening
*Describe your emotions around this
*Take responsibility for your part in the problem
*Find an agreed solution or explain what will happen when this takes place in the future. Keep a positive frame of mind.
* if desired, practice your script with a confidential friend or mentor.

Check that it is a good time to speak to the other person.
Speak to the person who can do something about the problem.
Commit to being gossip free

If required share with Pam that this discussion has taken place.

You would like to compliment or thank a colleague regarding something that they have done that is great or has effected you positively.

Tell them exactly what they did and how it effected you.
EG. I really liked the way you did my playground duty for me. It made me feel appreciated and supported.

Thank your colleague for their actions.

NICE
N – Nothing
I - In me
C– Cares
E – enough to say anything.
Don’t be too NICE to say something about a problem. Being too NICE can impact on your health and well being and your relationships.