Author: CARLILE, Pamela

Respectful Communication Flowchart
Staff Member to School Community Member

A situation has arisen which impacts negatively on a student or the classroom
or
You have suggestions for the wellbeing and/or success for an individual student’s school experience.

*Contact Care-givers /Community members and ensure that it is an appropriate and convenient time to discuss a school related matter.
*Explain what the contact is about:
*Specifically describe what happened or is happening and the impact of this behaviour on individual and/or class learning and well being.
*Describe your emotions and those of class members around this situation or behaviour.
*Take responsibility for your part in the problem
*Find an agreed solution or explain what will happen when this takes place in the future. Keep a positive frame of mind.
*.

At the appointment remember:
*Care-givers /Community members are not always familiar with the procedures involved in modern schools.
*Care-givers may have different values to your own
*Students are expected to follow school rules as they are based on the discussed common values of our community.
*We have policies that you may wish to refer to such as the Responsible Behaviour Plan for Students.
*Talk to the person who can make a change. Commit to saying no to gossip.

Record contact on One School
If your appointment and discussion does not result in a resolution you are comfortable with or is not effective after time, schedule another appointment with the care-giver or community member.
Inform Principal

You would like to compliment or thank a student or community member regarding something that they have done that is great or has effected you or your schoolpositively.

Tell them exactly what they did and how it effected you.
EG. I really appreciated the way that took charge of changing our books today at such short notice. It made me feel supported.

Thank the care-giver and/or community member for their actions.

At our school we value relationships.
By building positive relationships and keeping them central to every interaction we will strengthen community among students and between students, teachers and parents, leading to a more positive and effective learning environment for all.