School Community Member to staffmember
Author: CARLILE, Pamela

Respectful Communication Flowchart
School Community Member to Staff Member

A situation has arisen which impacts negatively on you or your child,.
or
You have suggestions for the wellbeing of the school that you would like to share.

*Make an appointment to discuss the matter with the staff member.
*Understand that asking how your child is going is worthy of a formal appointment . Staff members are rarely available for immediate appointments.
*Indicate what you would like to discuss so that the staff member can collect information regarding the matter.
* Be prepared to discuss solutions that recognise that our school is a place of learning for all members . Punishment is not the only consequence that can bring about a change in a behaviour or situation.
.

At the appointment remember:
* Your staff value what you have to say and are appreciative of your time.
*Positive relationships are key for a great school experience for your child and you.
* Be strong on the issue but gentle with the person
*Be willing for you or your child to take responsibility for actions in the matter.
* Commit to talking to the person who can do something to positively effect the situation.
* Say: NO to gossip.

If your appointment and discussion does not result in a resolution you are comfortable with or is not effective after time, schedule another appointment with the staff member or make an appointment to see the Principal.

You would like to compliment or thank a staff member regarding something that they have done that is great or has effected you or your child positively.

Tell them exactly what they did and how it effected you.
EG. I really liked the way you have organised homework. It shows that you understand our busy lifestyle and respect our choices. It has made life so much easier for us at home.

Thank the staffmember for their actions.

At our school we value relationships.
By building positive relationships and keeping them central to every interaction we will strengthen community among students and between students, teachers and parents, leading to a more positive and effective learning environment for all.